Analysis

Structured Process Analysis - Human Resources

Scopes of HR: 

•Strategic Planning:

The main way Strategic Planning is incorporated is with hiring and improving overall performance. It is strategy to hire the right people, there are questions such as do you hire more people? is this the person we're looking for? and in improving overall performance they can ask if all departments are as efficiently as they can. they can also ask can we combine different positions to make the company run faster? 

•Achieving goals of the organization:

The way HR achieves organizational goals such as efficiency is by motivating employees because a motivated employee is a well working one. They also take efficiency into consideration when training employees. By making sure training is correct is for each position, they can make sure each employee doesn't have useless information that doesn't apply for their jobs.

Dynamic Process Analysis - Social Media

Processes in Social Media:

•Marketing

Using social media you can do many things related to marketing such as keeping up a brand image, advertising different products, and lastly it can be used as a metric to measure different popular products. Using platforms such as Google Analytics Victoria Secret would be able to measure where people are viewing their website from, which ads are the most popular and other statistics like that. Using this information Victoria Secret would be able to increase their brand recognition and gain more sales.

•Hiring

The next thing Social media could be used for is Hiring where they can publicly announce many positions in a large radius for example in the USA so they can find the perfect candidate, and in finding the perfect candidate they need to sort through many different applications so hiring through social media platforms such as LinkedIn they can easily see everyone's qualifications and sort them out.

Value Chain Analysis:

•Marketing:

Main platform is social media, and then secondary classic media such as newspaper. Victoria Secret mostly uses online advertising such as social media to sell their products

•Inbound & Outbound Logistics:

Main thing in this process would be shipping products to customers and receiving materials to make their products. Victoria Secret probably uses a 3rd party such as UPS, USPS, or FedEx being the most popular shipping companies to deliver their products to customers

•Operations:

Mainly deals with the organization of assets such as stores and online sales. The goal of Operation Management is to make sure no store is at all loss and if it is to either make sure it goes back up to profit or shut it down so they aren't losing too much money.

•Services:

Specializes in things such as customer support and customer retention like making sure a customer is satisfied with their purchase and making sure if they aren't they are helped properly an example of this being returns. Client retention call also fall under services where by their continuous email blasts & social media promotions, Victoria Secret is able to have a rate of consistency with customer retention. Victoria Secret has successfully created a loyalty program to benefit their regular & new customers, and keep them in the loop for all future sales & promotions.